The information we collect and how we use it
New Customer registration When you first visit the Website, before you can place an order you would be required to register as a member. During this registration we collect personal data including your name, postal address, e-mail address and telephone number (“Customer Information”).
We gather Customer Information to allow us to process your orders, and to collect payment when required. The relevant data is then used by us to communicate with you on any matter relating to your order and use of the service.
Customer Information will be stored on our servers in a database for the duration of your registration, after which time they will be archived and kept for six years in line with the Statute of Limitations Act.
We do not store debit/credit card details and each time you place an order you would be prompted to enter your payment details.
We will not share this information with any third party except where required to do so by law.
By registering on our Website you are consenting to the use of your data by the Company.
Use and Disclosure by the Company
The Company may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the Websites and our services. These statistics are to examine trends - not individual site usage and as such will not include information that can be used to identify you as an individual.
per-session cookies - these are used while you are logged on to the website to help us monitor traffic through the website and do not store any personal information; and
auto logon cookies - these store some personal data in order to allow you to log on automatically when you visit the Websites.
How we protect your information
The Internet is not a secure medium. However security and controls are built into the Websites to offer you a greater degree of protection.
We also keep your data confidential subject to the purpose for which the details were collected. The internal procedures of the Data Controller cover the storage, access and disclosure of your data.
Sale of business
If the Company is sold or integrated with another business your data may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Updating Your Details
If any of the data that you have provided to the Company changes, for example if you change your e-mail address, name or address, please let us know the correct details by sending an e-mail to [email@example.com].
Owing to the global nature of the Internet infrastructure, the data you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your data you consent to these transfers.
Data Protection and Confidentiality
Totally Entwined Group is registered for the purposes of the Data Protection Act 1998 and will comply with its provisions.
Customers' personal data (limited to names, address and phone details) accessed by Totally Entwined Group during a sale transaction will be stored in a database in accordance with the rules under the Data Protection Act 1998.
The information collected will be used to process your order accurately and may be used to inform you of any offers or news from Totally Entwined Group from time to time. It will not be passed on to any third parties or used to inform you of any offers from any third parties.
If you do not wish to receive news and information on special offers from Totally Entwined Group, do not tick the option when creating a new account on the Websites.